Meekbum allows access to the Digital Platform for the Electronic Complaint Book (LRE). If you wish to submit a complaint regarding an item purchased or another matter, it deserves our best attention. Please contact us first so that we have the opportunity to resolve your issue.
Talk to us:
(+351) 9674 444 507
In addition to these, you can also contact us using the online contact form here.
We will certainly do our best to solve your problem in the best possible way, taking advantage of this opportunity to improve our services and earn your trust and preference in the future.
Electronic Complaint Book
If you wish to proceed with your complaint, use the Electronic Complaint Book (https://www.livroreclamacoes.pt).
Alternative Dispute Resolution (RAL)
In the event of a dispute, the Consumer may resort to the following Alternative Consumer Dispute Resolution Entity:
CNIACC - National Center for Information and Arbitration of Consumer Disputes
National Center for Information and Arbitration of Consumer Disputes
Faculty of Law of the New University of Lisbon
Phone: 213 847 484 – from 3 pm to 5 pm / 91 922 55 40